We run a free visitation service that allows customers to try on and buy shoes in their homes, including residential and retirement villages. This involves an itinerary of pre-planned dates and localities up to 300km from our store in Mooloolaba.
You can express interest in up to six styles from our website, and can also describe shoe features that interest you and have us recommend styles for you. Let us know in advance by phone or through an online form of multiple times you have available for an appointment during one of our scheduled visits to your area. We then co-ordinate customers' available times to fit as many people as possible into the schedule.
Bookings usually close three days before a visit date, but sometimes closer. Appointments are confirmed as soon as possible after that. If you miss the deadline, you can always phone on the day to check for spare times and see if we can get back to you between appointments. Visits are subject to minimum bookings.
For more information, see our Visitation FAQs or phone our visitation co-ordinator, James, on 0432 307 672.
Home Visitation Program
Our Home Visitation Program can be used to try on and buy shoes at 30-minute appointments at ground-floor or lift-accessible residences that have parking available within 30m. During the visit you may also have a chance to browse and discuss other available shoe styles on a mobile device. We may also be able to measure, photograph or scan your feet if you would like us to use data to comment on the suitability of shoes that interest you in the future, whether for further mobile visits or for online, phone or in-store purchases.
>> See our Home Visitation Itinerary
Village Visitation Program
Customers who live in residential villages that offer independent living with the same access as in a public neighbourhood can simply book a visit with our Home Visitation Program, mentioned above. Our Village Visitation Program, coming soon, is for residential and retirement village visits that require co-ordination or notification through an office either for shoe fittings in residents' own homes or rooms, or for fittings in booked rooms that form part of the village.
>> See our Village Visitation Itinerary
Things to Note
Our visitation service cannot be used to return previously purchased shoes, or to have Special Orders delivered, or for Department of Veterans' Affairs Medical Grade Footwear fittings. For DVA MGF fittings, please Contact the shop.
>> Read our Visitation FAQs to learn more
>> Book a visit
Home Visitation Itinerary
Village Visitation Itinerary